Frequently Asked Questions
Helpful answers about our products, shipping, orders, and what to expect from Pronatrix.
Our products are made in FDA-registered, GMP-certified facilities and every batch is tested for quality and safety. As with any supplement, it is a good idea to check with your healthcare provider if you have a medical condition or specific concerns.
That can vary by product and from person to person. Many customers notice small changes within 2 to 4 weeks of regular use, while some benefits may take longer to build with a steady routine.
Yes, many people take more than one Pronatrix product together. A common routine is Ashwagandha for calm and focus, CoQ10 for heart health and energy, and Creatine for strength and recovery. If you have a health condition or take medication, check with your healthcare provider first.
We offer a 30-day money-back guarantee. If something does not feel right for you, contact our support team within 30 days of delivery and we will help you with the next steps. Full details are available on our Returns Policy page.
Yes. Orders above ₹999 ship free across India. For orders below ₹999, a flat shipping fee of ₹49 applies. Most orders are dispatched quickly and usually arrive within a few business days, depending on your location.
Ashwagandha uses vegetarian capsules and our Creatine Monohydrate powder is vegan. Ultra CoQ10 contains gelatin and soy-derived lecithin, so it is not vegan. You can also check each product page for ingredient details before ordering.
Our supplements are manufactured in India in FDA-registered, GMP-certified, and ISO-certified facilities. We work with carefully sourced ingredients and maintain quality checks throughout production.
At the moment, we ship within India only. If that changes in the future, we will share an update on the site and through our email list.
Store your supplements in a cool, dry place away from direct sunlight. Keep the container closed properly after opening and store it out of reach of children. There is no need for refrigeration unless the label says otherwise.
If you are pregnant, nursing, taking prescription medication, or managing a medical condition, please speak with your healthcare provider before starting any new supplement. They can guide you based on your individual needs.